I enjoyed the experience. I am happy to know they take manufacturers coupons too
I always love shopping at bjs. The prices are very reasonable and I am able to use more items in here than other places that sell in bulk.
I had a GREAT experience, on today... VERY PLEASANT MEMBERSHIP CASHIER "KEYRONDRA"...WHO WAS ALSO VERY PROFESSIONAL AND MADE SURE THAT MY EXPERIENCE WAS A VERY PLEASANT ONE! IT WAS...!!!
I originally stopped to pick up a case of water, but there wasn't any, so I decided to grab a few bagels just look around a bit. I found a travel cup on sale so I picked up one and went to the register. The cashier was not at all friendly, and then couldn't find a price for the cup and had to ask for a price check. While we were waiting I noticed on the screen that she had charged me for 9 bagels when I only had 3. When I mentioned this to her she asked me if I wanted her to take it off, well of course I did, why would I want to pay for 6 bagels I didn't get. So she removed the item all together. I explained to her I wanted them but only want to pay for 3, since I am only purchasing 3. She told me that I had to pay for 9, they only come in packs of 6 or 9. I asked her why I couldn't buy just 3 bagels, since I had bought 3 the week before without issue. She then held up my cup and bag of bagels and told me I could take it to customer service and let them deal with it, like I was inconveniencing her. By this time another young girl had come to do the price check, and it seemed that I was inconveniencing her as well. Neither person was rude to me but it was obvious by their tone and demeanor that I was annoying them. I told them to just void my order. As I went to leave the cashier next to my register had apparently overheard the whole conversation and stopped me to apologize and said she'd be glad to help me, but I told her it was such a small order it didn't seem worth the trouble and thanked her for offering. Too bad all the cashiers aren't like her.
Just wanted to give a shout out to Jeannie with customer service for the excellent customer care I received. She went above and beyond to help understand the situation and took care of it fully. Store was always clean and organized. Used the car service multiple times and very pleased. Just wish BJ's had more locations so there was one closer in our new house!
Big money saver and big on my budget!!
Bj S Wholesale is a US Gas Station based in Fayetteville, North Carolina. Bj S Wholesale is located at 5200 Red Tip Rd, Fayetteville, NC 28314, USA.
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