I have been coming to this salon for a couple years now. The hairdressers are friendly and the atmosphere is nice. Prices are about normal.
STYLISTS BEWARE! This place is run illegally. They have a summit system set up to where basically your commission never goes up. They literally take 60% of your money. They charge you for extra color and if other stylists don't check out color that's already paid for. They also take 3% of your tips. Every meeting at this place is just a manipulated meeting to scare you into thinking that Tangles is the best salon to work that has all these benefits and it's not. There are other salons that at least give you 50% commission and don't rob you of your tips. Not only this but they also expect you to stay at the salon on a set schedule and will not pay you hourly if you're not making any money which is absolutely illegal. Also NOT FAMILY-FRIENDLY. Not only does the owner hate when kids come in but she does not care for any stylists family or time off.
I was visiting from out of town and was in desperate need of getting my hair done. I have thick, curly Latina hair. I don’t trust anyone with it because it’s rare to find anyone who knows how to cut and style it. However with the holidays around the corner I was going to take my chances. Wow I’m so glad I did. I called the same day hoping there was an opening. I informed the receptionist I needed someone who knew how to work with the texture of my hair. Marianna is AMAZING!!! First the fact she’s from the Bronx! Which means she’s worked with all types of hair. Marianna left my hair with the perfect color, cut and wait for it THE PERFECT BLOW OUT!!! Gracias Marianna!!! Highly recommend her!!!
I have been getting my hair and eyebrows done at Tangles for a few years now and I always have a positive experience here. Even when it's busy and I have to wait, it's never rush-rush-NEXT! The front desk ladies are so nice to to my son whenever I bring him and he always tells me he loves talking to them. Even if he never actually finishes the lemon water they give him haha. I always recommend this place when someone asks me if I know any good stylists in town. Good atmosphere, reasonable prices, and right next door to that awesome sushi place.
It's really bad business to have a policy that states that if you are later than 15 minutes past your appointment then they will rebook your appointment (or charge a $20 cancellation fee), but then your stylist is over 20 minutes past the appointment time then they want you to sit and wait and offer you coffee or water as a consolation. Thanks, but no thanks. Oh! And I'll be looking for my $20 gift card in mail. (Because your website says you'll give your client a $20 gift card if you have to cancel or reschedule.) Thanks!
Tangles Full Service Salon is a US Beauty Salon based in Fayetteville, North Carolina. Tangles Full Service Salon is located at 2637 Raeford Rd, Fayetteville, NC 28303, USA.
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