Before moving I stopped by to let the staff know I was moving and provided VA Documents and Insurance documents stating my permanent home of record which I was moving back to. They said they would take care of it.
After I joined, my job location changed. I started working out of town so I couldn't get to the gym except on Sunday. They would not let me out of my contract without paying for the full two years. Very disappointed with them.
The gym is okay. The price is good and you get what you pay for. However it is always severely hot in there especially in the summer. There has been times when the ac wasnt working for WEEKS in the middle of summer. I had a 2 year membership there. I mainly worked out in the ladies section which is a large room and had pretty much everything aside from the squat bar in there. Aside from being extremely hot this is not a bad gym.
Summary: Find a better gym without sketchy staff and contracts
After moving back at the end of august, I am still getting charged fees for October. I have called back 5 or 6 times from my move until now, trying to facilitate the cancellation and help these scrubs out. Each time they say they will take care of it but they clearly can't or don't want to. I finally decided to stop giving these guys a break and file disputes with my credit card company.
The facility itself is standard. However, I am very displeased with how these guys handle business. After stating I only wanted a membership for a few months since I was moving soon, their salesman re-assured me if I signed a contract I would be able to cancel. After reading the contract, it looks like this was the case.
I've been a member for a year now because I initially signed up for 18 months. If I had seen what other gyms in the area had to offer with a cheaper membership fee, I wouldn't have even signed up for a month. The staff aren't very welcoming, I rarely am greeted by the staff when I arrive. The best I can describe this gym as is USED. There appears not to be any priority on maintenance for the equipment or facilities, it's run down. The very worst part is how hot it gets inside this gym in the summer and this is my second summer at this gym. I have spoken to the manager about the continual broken equipment, in particular the stair climber and have just got excuses. I do not recommend.
My only issue is that they need to have more adults in childcare area. It's not fair to the staff to overwhelm them with such a hefty workload. My 5 year old loves the childcare area and the staff is great with my younger son who is very clingy to me. The equipment is mostly good, but there are a couple machines that could use replacement or some TLC, but I mean that comes with any gym that is being utilized. Overall it's a great gym.
Omni Health Fitness Center is a US Gym based in Fayetteville, North Carolina. Omni Health Fitness Center is located at 1400 Walter Reed Rd, Fayetteville, NC 28304, USA.
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