This is what my wife had warned me about, but because of our good visits I moved forward with setting up boarding before I went on vacation. I called in and got a quote for $280, I was fine with that.
We are animal rescuers. Sick, old, new to the world, we have accepted them into our home. I found Hope Mills via a quick review search. I trust them with my 14 year old world traveling Chihuahua that I have had since graduate school. They cleaned and pulled some teeth and he is acting like a puppy again. We have adopted a geriatric cat and a kitten since moving to NC. They took in both for screenings the day we got them, even though they were packed. The vets here are knowledgeable and friendly. This is top notch service. As a family that has worked in rescues and adopted from overseas and all over the country, I highly recommend Hope Mills.
Listen, Barbara is probably the nicest human being alive. Also the vet and technicians are professional and kind and animal whisperers. If you like home improvement ideas, the lobby is full of cool hooks and benches and pup friendly tile. The bathroom has my all time favorite patterned tile. If you're lucky, I'll edit this to include a photo. Take your cat or dog here and be sure to tell Barbara the girl who cried on the phone last week is talking good things about her on Google. Yay kind friendly humans.
I've been to this place a couple times, and both times I just didn't feel very welcomed. No one greeted me upon entering. The vet techs don't seem to like dogs. One rolled her eyes when my dog was acting skittish (I mean come on!) and another was more worried about "should we muzzle her?" Never had that issue at other vets. They don't take time to get to know the animals or spend time making them comfortable. I didn't feel like I was really given much information about treatment options. I just felt like a "get 'em in, get 'em out" type of atmosphere, which is very different from the vet I used in GA. Can't say I'll be returning.
I had no choice but to leave my dogs, because plane tickets were already paid for and it was the end of the day which made it to late to find another location.
It started out well with the friendly staff, had a couple of visits before my bad experience with boarding.
My wife warned me about bringing my dogs to them, but because they were conveniently located close to where I live, I took a chance.
So the time came, I had to bring them in so I can go on vacation! Had $280 ready to be dispersed, but when the friendly woman on the front desk looked up my reservation.... she gave me a price of $420???
So beware and stay away, it was a headache that I shouldn’t have had to go through. I can only imagine on how many people they may have got with this.
Of course I’m looking confused and asked why? Apparently there was a virus that has killed three dogs statewide and it’s now mandatory that my dogs get the vaccine before they can stay. What really got to me is that I called a day prior to confirm that I was still bringing my dogs and there was no mention of a mandatory vaccination.
I did call around when I got back, and found out that this so called mandatory vaccination for the state wasn’t even necessary. So I did get the charges they made taken off.
Hope Mills Road Animal Hospital has a very friendly and knowledgeable staff. Even if I haven't had my dog or my cat in there in a while, the staff still remembers them. If you refer someone to them both you and the person you refer earn a (I think) ten dollar credit, (the credit may be more, I cannot remember exactly off the top of my head).
Hope Mills Road Animal Hospital is a US Veterinary Care based in Fayetteville, North Carolina. Hope Mills Road Animal Hospital is located at 2307 Hope Mills Rd, Fayetteville, NC 28304, USA.
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