Kelsey, at Valley took excellent care of my car. Incredibly friendly guy and got me ready for a long trip on I95. Highly recommend Valley! (Give Kelsey a raise.)
This dealership excels in providing great customer service from the salespeople to the service department. Highly recommended!!
Great service coordinator. Had an issue with scheduling and it was taken care off. Staff were really nice, and offered free water and coffee. Washed and vacuumed car after service was complete.
Wen’t to get my oil changed (10NOV17) and when I greeted and said I am here to get my oil changed I was not even acknowledged. I had to ask two different people. The looked at the guy who does it and that seemed to be my clue to go over to the person who deals with it. What a garbage customer service. If my vehicles wasnt a VW I would definitely not come here.
Bought a car from these a$$holes hoping it would be high quality and reliable but it kept having air conditioner issues, I sent it to the service department 6 times and they never fixed it and lied to me saying that's how the car is supposed to operate but none of the other cars done it. The manager was the most complete rude arrogant man I have ever ran across and not willing to help me in any way before, Dave Pshock ruined my Volkswagen experience. I will NEVER go back here, and I will NEVER recommend this place, not even to my worst enemy.
Valley Auto World Volkswagen is a US Car Dealer based in Fayetteville, North Carolina. Valley Auto World Volkswagen is located at 3810 Sycamore Dairy Rd, Fayetteville, NC 28303, USA.
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