Ed's goes out of their way to take care of customers. I had to replace the tires on my car, they were fast friendly and professional. Aside from tires, and alignments they also offer a host of other services.
While car work is never fun (especially when you get the bill) Ed's makes it easy and affordable to keep your car running right.
I will not return. I arrived as soon as they opened at 8am. My service was simple, I purchased my own 4 tires for a Dodge Charger and only needed a mount and balance for each tire, alignment, and NC inspection. The car sat in the exact parking spot that I left it until about 10:30, after multiple complaints, the finally took the car to the back to begin service. I was notified then notified that their state inspection machine was out of order and I could not get it inspected today and to take it to another shop. Here it is, almost 11:30 and my car is STILL on the lift and was told it will not be done until almost 12:00! This was an utterly ridiculous and horrible experience and I will not return and will NOT recommend anyone to take their vehicle here.
Update: I was just told that their alignment machine was now not working. So I have been here for almost 4 hours and all I have got for service was 4 tires mounted.
My wife Krystal and I have had numerous repairs done at this location. Mike and the mechanics are always very friendly, professional and helpful. They do good work at good prices. We come to this Ed's location, even though we live closer to another one, because of the great customer service.
As far as auto shops go, Eds on Owen drive is pretty much the best I've been able to find. I've been bringing my work truck here for years, for everything from routine maintenance to major repairs, and I've never had a problem with these guys. Their head mechanic is very knowledgeable and, thanks to the manager (Mike), the customer service is excellent. They do however get very busy sometimes, so if you're in a hurry it might be best to call before you go.
This is a real review. I've been getting screwed by mechanics all over town that either don't know what they are doing or don't care but still want to charge you both arms and legs. Mike, the manager of this place will make sure your car gets fixed the right way at the best rate possible. Thanks Mike!!!
Ed S Tire Auto Service is a US Car Repair based in Fayetteville, North Carolina. Ed S Tire Auto Service is located at 2931 Owen Dr, Fayetteville, NC 28306, USA.
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